The quickest way to reach us is our Suggestions & Help forum. It’s where we handle every reader question, from a wrong score to a bookmaker that won’t pay. For advertising and partnerships, email marketing@asianbookie.com.
Post in the Suggestions & Help forum. The people who answer are the same team that keeps the data up to date, reviews bookmaker listings and moderates the forum.
Start a new thread with a clear title, such as the page or bookmaker name and the problem in a few words. The more detail you give (dates, amounts, links, screenshots), the faster we can sort it out.
Forum threads are public, and other members often chip in with their own experience. That also means you should keep private details out of your post. See the security warning further down.
Tell us the page link, what is wrong and any source you have. If you’re right, we fix it and add a dated correction.
Tell us the page link, what is wrong and any source you have. If you’re right, we fix it and add a dated correction.
A page that won’t load, a wrong score or fixture, stale odds, a dead link or a filter that returns nothing. Give us the URL, what you expected and what you got. If it looks like a display problem, add your device and browser.
A page that won’t load, a wrong score or fixture, stale odds, a dead link or a filter that returns nothing. Give us the URL, what you expected and what you got. If it looks like a display problem, add your device and browser.
Think we should list a bookmaker, or drop one? Tell us which one and why, including the licence it holds, the markets it covers, how long you’ve used it and how withdrawals have gone. We check suggestions against our own testing before anything changes.
Think we should list a bookmaker, or drop one? Tell us which one and why, including the licence it holds, the markets it covers, how long you’ve used it and how withdrawals have gone. We check suggestions against our own testing before anything changes.
A withdrawal that has stalled, been cut or refused, or an account closed after a win. Name the bookmaker and give the dates, amounts, payment method and any ticket numbers. Screenshots of the bookmaker’s support replies help a lot, but blur your account number and personal details first. We are not a regulator and can’t recover money for you. We do investigate, though, and confirmed problems count against the bookmaker’s rating under our rating methodology.
A withdrawal that has stalled, been cut or refused, or an account closed after a win. Name the bookmaker and give the dates, amounts, payment method and any ticket numbers. Screenshots of the bookmaker’s support replies help a lot, but blur your account number and personal details first. We are not a regulator and can’t recover money for you. We do investigate, though, and confirmed problems count against the bookmaker’s rating under our rating methodology.
Registration problems, login failures, locked accounts, password resets that never arrive, or a post you think was removed by mistake. Include your username, but never your password.
Registration problems, login failures, locked accounts, password resets that never arrive, or a post you think was removed by mistake. Include your username, but never your password.
If your question doesn’t fit any of the above, post it anyway and we’ll point you in the right direction.
If your question doesn’t fit any of the above, post it anyway and we’ll point you in the right direction.
We work with brands and partners who want to reach a highly engaged sports audience. Write to marketing@asianbookie.com and include your website or client details.
Commercial enquiries are handled separately from editorial and have no say in our coverage, ratings or analysis. Our Affiliate Disclosure explains how we’re paid.
Never post or send us your passwords, card numbers or ID documents.
We don’t need them and we will never ask for them, in the forum, by private message or by email.
If someone claiming to be from AsianBookie asks you for any of these, it isn’t us. Don’t reply or send anything, and let us know in the Suggestions & Help forum.
If you’re chasing losses, betting more than you planned, hiding it from the people around you or borrowing money to bet, free and confidential help is available:
You don’t need to contact us first.
